The Accenture Federal Digital Studio in Washington, D.C., is a collaborative innovation hub based on proven principles of human-centered design. This allows federal agencies with wide-ranging missions to modernize and transform faster and more effectively, delivering improved experiences and outcomes for their customers and employees. More than 30 agencies are embracing this approach. The studio is inherently collaborative. Its team of 120 designers, developers, data scientists, innovators, technologists and other digital experts work together to creatively execute projects. The team is highly accomplished at working together with federal executives, business owners and program leaders. Its work on pivotal programs from health care to national security affects millions of people.

Imagine trying to prepare a virtual class with students across the country for final exams. Now imagine that you and your students have no idea which subject will be tested in the final exam. That provides a pretty good idea of what it’s like to prepare a major command for the Navy's first-ever financial audit. Amanda Eichert recognized that taking an innovative approach to audit readiness at Navy Reserve Forces Command would both improve financial transaction data integrity and overall operational readiness. This innovative approach started with the Command Improvement and Review Program. Hosted online, CIRP automates the identification of business segments, control points, key supporting documents and attributes for monthly financial transactions from accounting and information systems. Since the implementation of CIRP in April 2017, the program has tested over 2,800 internal samples across the command’s headquarters and six regional component commands. CIRP can seamlessly take raw transaction data, generate a random testable population, and submit data for response from all primary accounting systems. The system can now identify transactions at a 99% accuracy rate.

During his 24 years of service in government, John Kamensky played a significant role in helping pioneer the federal government's performance and results orientation. Prior to joining the IBM Center, he served for eight years as deputy director of Vice President Al Gore's National Partnership for Reinventing Government. Before that, Kamensky worked at the Government Accountability Office, where he played a key part in the development and passage of the 1993 Government Performance and Results Act. Since joining the IBM Center, Kamensky has co-edited several books and writes and speaks extensively on performance management and government reform. Areas where he oversees research include improving government performance, developing performance-based methods for managing, improving customer service, and using collaborative tools to get work done. Kamensky also is an active fellow of the National Academy of Public Administration and a public member of the Administrative Conference of the United States.

As the Director of Princeton University's Cooperative Institute for Modeling the Earth System and its predecessor, the Cooperative Institute for Climate Science, Jorge Sarmiento has led a collaborative research partnership with the National Oceanic and Atmospheric Administration’s Geophysical Fluid Dynamics Laboratory. This unique academic-government partnership is an established world leader in understanding and predicting weather and climate across time scales from days to decades. The foundation for this enduring and impactful public-private partnership was built on a need for building numerical models of the earth’s processes for environment applications, requiring individuals to develop highly-specific scientific and computer programming skills. Sarmiento has been an inspiring leader in the partnership to advance its weather and climate goals. Through the work of the researchers attracted to Princeton by Sarmiento’s scientific acumen, GFDL has become a world leader in developing earth system models, the tools used to predict how climate and environmental systems will change in the future.

Before his untimely death in May 2019, Al Tyree spent more than two decades at the forefront of the movement to train and develop the federal workforce of the future. He rose through the ranks at Graduate School USA to become its vice president for business relations and learning solutions. Along the way, he cultivated relationships with over 150 federal, state and local government agencies, such as the Federal Emergency Management Agency, Homeland Security Department, State of Maryland, State of Delaware and District of Columbia. Tyree also held several leadership positions at the Training Officers Council, a network of government learning leaders.

As the CIO at NIH and director of the agency’s Center for Information Technology, Andrea Norris oversees a $1 billion portfolio that supports scientific research and discovery. She also manages a broad range of NIH-wide information and IT services, including a 100 gigabyte high-speed computer network and state-of-the-art high-performance computing resources. Under Norris' direction, a much-needed modernized network—high speed and high bandwidth—was created for NIH, the largest biomedical research agency. NIH researchers and external collaborators can now transfer large datasets at faster rates than ever before. For example, an entire human genome file can be sent from one lab to another in under two minutes. In 2018, Norris led the launch of the STRIDES initiative, a large-scale effort to harness the power of commercial cloud computing to provide NIH researchers access to the most advanced computational infrastructure, tools and services available. The initiative aims to reduce economic and technological barriers to accessing and computing on large biomedical datasets.

Darren Lytle is engaged in public-private collaborations to help remove contaminants from drinking water nationwide. With several innovations and technologies to his name, he is a leader in transferring applied engineering solutions from the laboratory to the real world to help serve EPA's mission to protect human health and the environment. Lytle and his team are focused on treatment technologies for removing contaminants ranging from silts and clays in a river to inorganic materials like arsenic. Lytle also addresses drinking water distribution system issues, such as the corrosion of lead and copper pipes. He has helped communities, including Flint, Michigan, develop strategies to control corrosion in water pipes to prevent public exposure to contaminants. “People look to us for recommendations and advice to solve real problems,” Lytle says. “I know we’re providing information that ultimately is going to end up protecting public health.”

Mia Jordan spearheads information technology modernization and implementation efforts at an agency that handles a loan portfolio of more than $224 billion and serves stakeholders across the nation. In her role, Jordan has led the agency to become data-driven and customer-centric to better deliver financial assistance and expand economic opportunity in rural areas. To answer the administration’s call to action for rural prosperity, Rural Development launched the ReConnect Program to award grants and low-interest loans to eligible broadband service providers in underserved areas. Mia developed a consolidated loan application portal that reduces time and streamlines the application process. She also implemented an employee portal at the agency, which enables workers to communicate with one another, access information from top leaders, and create a more collaborative workplace—all from their mobile devices.

Greg Little is responsible for preparing the Defense Department for a congressionally mandated readiness audit that became a model for using data analytics across the agency. His primary focus is to increase efficiency within DOD while conserving critical resources. Little implemented data analysis and visualization tools to ingest over 2 billion transactions from more than 30 business systems to support six different audits from 24 defense agencies. As a result, DOD was able to reconcile $110 billion in financial transactions. He reduced the time to complete the task by half, from 12 months to six months, while shutting down three data warehouse projects providing redundant capabilities. This was the first agile open source big data project in Defense back office operations, and is now being used as a model for other analytics and big data projects throughout the department.

In April 2009, Mary V. Leftridge Byrd, began service as the Federal Security Director (FSD), responsible for Hartsfield-Jackson Atlanta International Airport Atlanta, GA, the world’s busiest, airport. In addition, she has responsibility for all federalized airports across the state of Georgia. She leads a workforce of 1,700 staff, emphasizing the value of diversity, professionalism, partnership, continuous improvement and building sustainable opportunities for workforce development and promotional opportunities. Recognized for her transformative leadership , most recently FSD Leftridge Byrd led her team through an unprecedented federal government shutdown. She ensured all passenger and baggage security screening operations, compliance, canine and covert operations, administrative obligations, and standards were met with no degradation of the mission of counterterrorism and aviation security. Along the way, Leftridge Byrd has won the respect and admiration of her peers, colleagues and workforce. “She helped us with transportation, food and other necessities during the government furlough,” said one transportation security officer. “She worked in the screening operation with us every day. Over her career in public safety, Director Leftridge Byrd has established a reputation of accomplishment through partnerships with aviation industry leaders and related public safety organizations. With her talented and committed teams, Director Leftridge Byrd led her team to TSA Atlanta being honored by receiving the TSA Airport of the Year award. Director Leftridge Byrd has successfully led the organization in opening two additional passenger screening checkpoints and an inline checked baggage screening system in support of the airport’s $1.5 billion international terminal. In 2019, she led the achievement to screen a record-setting 104,000 departing passengers on Super Bowl Monday - with no security incidents. The Director attributes this unparalleled achievement to the hard work of her frontline workforce and leadership team members.

For nearly a decade, Wendi Weber has demonstrated sustained extraordinary accomplishment as a senior executive. What sets her apart is her commitment to leading people, developing her team, and continually improving workplace culture and diversity. Weber has invested strongly in people at all organizational levels and created a program to strengthen supervisory excellence, resulting in increased employee engagement and productivity. As a result, her 2018 Federal Employee Viewpoint Survey engagement scores were over 70%—among the highest in the federal government. Weber has worked with supervisors to implement strategies grounded in employee feedback to improve the workplace in the more than 130 offices she oversees. Weber is a national leader in the FWS’s effort to recruit and retain a diverse workforce. Last year, she hired 14 veterans, bringing the region’s veteran employment rate up to 28% of the total workforce. She also initiated a partnership with the Hispanic Access Foundation to employ Hispanic youth, as well as a Career Development Internship Program, which won the Diversity Award from the Wildlife Society.

Nitin Naik has transformed how the Census Bureau processes the country's demographic and economic data using open source technology and high-performance cloud infrastructure. Under his leadership, the Census Enterprise Data Lake vision was created. This initiative provides the agency with the processing capability to fulfill petabyte-scale data management and analytics while satisfying security and privacy requirements and controlling costs. In preparation for the 2020 census—the first to be conducted predominantly in an electronic manner—Naik and his team have worked to ensure that the agency has the technological infrastructure in place for a smooth digital transformation. In doing so, they have created a central repository to join census data from multiple databases and enable other agencies to leverage the information to better serve citizens. Naik’s visionary leadership has the Census Bureau on track to deliver on its commitment to provide the public with more data, and with a higher granularity of detail, as part of the 2020 census.

Marianne Roth is the senior-level subject matter expert on Enterprise Risk Management for the CFPB Director, Chief of Staff and Chief Strategy Officer. When she joined CFPB in 2017, the Bureau lacked an agencywide approach and infrastructure for managing enterprise risks. In the past two and a half years, Roth has made tremendous progress in addressing that issue. Under Roth’s leadership, CFPB has developed a risk taxonomy tailored to its mission and organization, developed and applied a set of risk assessment scales, created its first risk profile, identified the most prominent risks to achieving its mission, designated senior political and career leaders as risk owners and developed a novel model for measuring progress toward implementation of the program. Roth also has implemented an Enterprise Risk Committee, chaired by the Chief of Staff, to ensure executive engagement and support for managing risk. She has made great progress in integrating enterprise risk into CFPB’s strategic planning, budgeting and organizational performance programs.

Daniel Altman is assistant inspector general for investigations at the U.S. Agency for International Development, where he has served since 2009. He leads 80 personnel in 11 offices who conduct high-impact investigations across 100 countries. Under Altman’s leadership, IG agents have made major strides in uncovering and disrupting criminal enterprises and terrorist networks targeting global health and humanitarian relief operations. His teams responded to theft of lifesaving medical commodities by conducting undercover operations, establishing hotlines, and working with local officials to advance dozens of arrests and indictments across eight countries. For example, when sexual exploitation and abuse reports emerged in assistance settings, he pressed officials to substantially expand the scope of allegations that were required to be reported. When large-scale criminal networks siphoned off tens of millions of dollars in assistance for displaced persons and refugees, he worked with other donor nations and international officials to prevent further loss and bring down those networks. Altman’s efforts have helped neutralize criminal activity, prevent health threats from coming to U.S. shores, and weaken our adversaries. In just two years, he has increased savings and recoveries resulting from IG investigations more than sixfold.

Vincent Urias is at the helm of cutting-edge cybersecurity research, helping Sandia National Laboratories defend against attacks and conduct research on adversarial strategies and tactics. Urias helped develop and now leads the High-Fidelity Adaptive Deception and Emulation System, a revolutionary cyber defense platform. With HADES, Urias is working to address the threat intelligence gap identified in a May 2018 report by the Office of Management and Budget and the Homeland Security Department. The report found most agencies have not improved their understanding of attackers’s methods. Urias’s forward-thinking approach to solving that challenge culminated in a system designed to both deceive adversaries and to provide threat intelligence. Traditional “honeypots,” set up to lure adversaries into attacking deception environments and draw them away from real networks, gather limited data and are rarely convincing enough to entertain adversaries for long. Urias is breaking new ground with HADES by applying revolutionary technology to increase the realism of honeypots and instantly redeploy gathered intelligence for network defense.

Josué Rivera’s commitment to unselfish service has earned him the enthusiastic support of his colleagues. He has developed close, effective working relationships with the officers and managers of his department and has aggressively advocated on issues important to them and the people of Puerto Rico. Serving as chairman of the State Food and Agriculture Council, Rivera has committed himself to improving the economy and quality of life in Puerto Rico. Among his many initiatives, he co-organized the first Puerto Rico Rural Lending Investment Summit, and won Puerto Rico's selection as a pilot program for the Single-Family Housing Repair program. He also completed the largest public utility restructuring in Rural Development's portfolio, a $423 million transaction involving the Puerto Rico Aqueduct and Sewer Authority. In 2017, Rivera was responsible for coordinating recovery efforts following the catastrophic destruction of Hurricane Maria in Puerto Rico. He worked directly with the Federal Emergency Management Agency’s National Response Coordination Center and National Business Emergency Operations Center to expedite recovery operations, and later helped garner $55 billion in disaster recovery funds for Puerto Rico. He was honored with the Association of University of the Puerto Rico Alumni and Friends Abroad Distinguished Alumni award for his accomplishments.

For the last two years, Priscilla W. Clark led ReImagine HHS, a transformation effort at the Department of Health and Human Services. The mission of the program is to help the Department better serve the American people by advancing innovative solutions, institutionalizing continuous improvement, and enhancing strategic collaborations with internal and external partners. ReImagine HHS identified six strategic shifts based on input from department employees and launched 10 initiatives to carry out their objectives. As transformation management officer, Priscilla was responsible for both the operations of the new program and the strategy to ensure results. With the support of senior leadership, she stood up a governance structure that included both political and career executive leadership. She provided oversight and direction to other executives and their teams leading the 10 initiatives. And for the first time in the department's history, she secured over $40 million in funds for an enterprise-wide change management effort. The ReImagine HHS initiatives are both operational and mission-specific. For example, the acquisitions initiative is leveraging the enormous buying power of HHS to increase cost savings and reduce inefficiencies while the clinical innovation initiative is helping create a mechanism to promote departmental coordination to shorten the time to find cures. To tie it all together, Priscilla established a robust performance management program that incorporated key performance indicators and outputs across all program activities and aligned them to HHS’s enterprise risk management practices.

There are few emergency water treatment systems available to respond to widespread water contamination events. Those on the market are extremely expensive, mounted on semi-tractor trailers, and often produce highly concentrated wastewater that must be safely disposed of. Working with James Goodrich of the Environmental Protection Agency, Mark Hogg of the non-profit organization WaterStep addressed this issue by developing an affordable mobile emergency water treatment system called Water-On-Wheels. The WOW system can be tailored for specific types of local water contamination and can be operated on standard electrical power, a dual-fuel generator, a battery, or solar power. It also can produce liquid bleach for sanitation. Following Hurricane Maria in 2017, components of the mobile water treatment system were deployed to each of the 78 municipalities in Puerto Rico. The systems could be delivered in pickup trucks when larger vehicles were unable to pass through debris-choked roads, and they could be run without an operating power grid. Local residents were quickly trained in operating the WOW system. WOW is a new emergency response tool that first responders such as the Federal Emergency Management Agency and the National Guard can use, well as small communities and critical institutions such as hospitals. The importance of delivering safe drinking water is a concern around the world, but it is of paramount importance to protecting the environment and human health in developing countries and disaster-ravaged areas.

After Sherry Hwang started working for the Department of Housing and Urban Development in 1987, she grew to believe the government deserved better information technology consulting services than it was getting. So in 1995, she launched Pyramid Systems. Over the past 25 years, Sherry and her team have delivered successful solutions to HUD, the Homeland Security, Agriculture and Justice departments, the Securities and Exchange Commission and many more federal agencies. In 2019, Hwang invested $1 million to launch Pyramid Labs, a research and development arm of her company. The lab helps agencies modernize their IT infrastructure at low cost by prototyping emerging solutions. In just six months, the labs team delivered a robotic process automation solution to HUD that notifies agency personnel before property lease contracts expire, so low-income families don't go homeless. Also in 2019, Hwang embarked on a massive project to modernize the Federal Housing Administration's complex loan endorsement systems. She and her team were asked to move the systems to the cloud using Salesforce and Amazon Web Services. They came up with an architecture that took advantage of stronger capabilities in data analytics, artificial intelligence, scalability, security and availability. During the move, the team streamlined and digitized many business functions, improving HUD operations. After six months, mortgage lenders were submitting supplemental claims online in 17 minutes and receiving payment in days, versus the previous labor-intensive, one-to-four year paper process. Taxpayer savings are estimated at more than $10 million annually.

As a leader in the cultural heritage community and digital strategy director for the Library of Congress, Kate Zwaard has been instrumental in expanding the Library's use of technology to encourage deeper exploration and discovery of its collections. One of her signature programs has been LC Labs, the Library's first digital experimentation team. In 2018, LC Labs launched By the People, a project that invites volunteers from around the world to transcribe and review digitized primary source documents through a web application.  Focusing on user research, analytics, and program needs, Zwaard convened leadership from across the Library to refine the vision. Together, they empowered the team that instituted an open source software codebase for By the People. This foundation allowed her team to implement iterative application upgrades to advance technology at the Library, whilend creating an outlet for other cultural heritage organizations to find solutions to their crowdsourcing challenges. Creating and sharing By the People in this way aligned with the goals of the Library’s digital strategy to throw open the treasure chest, connect, and invest in the future. Over the course of 2019, By the People rocketed past all expectations, registering over 11,500 volunteers who completed more than 37,000 page transcriptions—over 8,000 of which have already been added back into the Library's collections.  From middle school classrooms to college campuses and homes across the country, By the People has done much more than bring public contributions into cultural history. It has allowed all Americans a pathway to connect with the Library of Congress. Through its moderated transcriptions, By the People enhances access to handwritten and typed documents from which computers aren't able to accurately extract text. As an added bonus, users with visual disabilities now benefit from collections that have greater on-screen readability and screen reader compatibility through By the People transcriptions. While expanding, the program has earned a permanent home in the Library's Digital Content Management unit where staff have matured the program, resulting in a steady increase in volunteers and more than tripling the number of total transcriptions since 2019.

Misu Tasnim is leading teams of interdisciplinary experts to launch modern health care technology products. She is moving the government towards interoperability and value-based care through data initiatives, standardization of health information and modernization of health infrastructure. One example: The Centers for Medicare and Medicaid Services currently pays about 1.2 billion Medicare claims a year to over 53 million beneficiaries. With roughly 10,000 new beneficiaries enrolling daily, modernizing these systems is critical to ensuring they can support such a fast-growing population. Tasnim is working with CMS and leading the strategy for migrating legacy systems to modern, cloud-based infrastructure based on human-centered design. Not only will this modernization effort furnish CMS with a new payment system, it will reduce maintenance costs and ensure scalability. Tasnim also has spearheaded a number of projects to empower health care providers and patients with data. This began with Blue Button, a CMS initiative that allowed patients to download or print their health records from MyMedicare.gov. Tasnim also facilitated the creation of Data at the Point of Care, a program that gives doctors all the information they need in one place to best treat their patients. More than 160,000 providers have requested access to the program. But perhaps the most important digital initiative Tasnim oversees is the promotion of common standards for health care data. This reduces uncertainty throughout the industry and allows for more collaborative innovation.

When Kizzmekia Corbett began working at the National Institutes of Health in October 2014, she decided to focus her research on coronaviruses. It was an area that was “somewhat unknown and no one really cared about it,” she told the Raleigh News and Observer in June 2020. “That work proved to be fruitful in this moment.” Indeed it did. Now Corbett is a scientific lead on the coronavirus vaccine team at NIH Vaccine Research Center, which has shown promising results at virtually unprecedented speed. “We’ve researched coronavirus vaccine development for the last seven years—particularly under my direction, the team has researched this coronavirus development for five years,” Corbett told CNN in April 2020. “And so coming into the onset of this pandemic, we had an idea about what we wanted to do as far as the design of the vaccine.” Corbett is passionate about her research and outspoken about being a Black woman in science. And her work speaks for itself. The vaccine NIH has developed in cooperation with biotechnology firm Moderna entered Phase 3 efficacy trials in late July.

After raising the alarm with government leaders in his agency and with members of Congress beginning in March, in early June, Jay Brainard did what thousands of federal employees have done over the years: Blew the whistle. Specifically, in a complaint filed with the Office of Special Counsel, he alleged mismanagement in the coronavirus response at the Transportation Security Administration, practices which put the health and safety of both TSA employees and the traveling public at risk. TSA, Brainard charged, had withheld personal protective equipment from employees, refused to allow local officials to mandate that employees wear masks, and failed to require that agents change gloves frequently. OSC found there was a “substantial likelihood of wrongdoing” on the part of TSA and ordered the agency to open an investigation. Then an amazing thing happened: Agency leaders listened. TSA Administrator David Pekoske met with Brainard at the end of June and the agency announced it was updating safety protocols to address most of the issues Brainard had raised. Tom Devine, legal director at the Government Accountability Project, who advised Brainard, told the Washington Post, “the system responded with lightning speed to the truth about a significant threat. I’ve never seen the truth make a difference so quickly.”

Stephen Lee leads a program that over the past 20 years has issued more than 800 Small Business Innovation Research contracts valued at over $500 million, and tens of thousands of academic research grants valued at over $4 billion. These efforts included the commercialization of a military working dog hearing protection system. Lee recognized that working dogs were unable to respond to commands due to temporary hearing loss in loud noise environments, such as those created by vehicles and helicopters. He designed a program with Zeteo Tech and the University of Cincinnati to create a hearing protection system that has led to commercial products used by many working dog programs, including those of the Defense Department, Customs and Border Protection, and police departments across the country. By coming up with innovative research topics and then championing small businesses, Lee has brought many federal agencies together, including DOD’s Special Operations Command, the Defense Health Agency, Army SBIR programs, and the Chemical and Biological Defense Program in the Defense Threat Reduction Agency. The topics he supported have transitioned innovative work from industry and academia to create sensors, environmentally friendly technologies, cleaning solutions and decontaminants, and technologies for soldier and civilian protection.

In his Defense Department career, Nathan Ainspan has produced research and policy advancements that have had a profound impact on the lives of military veterans. His work has focused on the transition of members of the military to civilian life. Ainspan’s efforts have affected the lives of each of the approximately 200,000 people who exit the military services each year—and their families. For example, he has worked with RAND to produce research on non-technical skills that service members gain from their military service. Ainspan also has created a cross-sector monthly meeting for leaders focused on military psychology, veterans' employment and national policy. Ainspan’s contributions to psychology research, practice and administration are woven together by an underlying motivation to engage in service to others and his profession. In 2011, Ainspan founded a volunteer effort staffed by industrial-organizational psychologists that provides consultation, continuing education and resources to corporations and human resources professionals regarding hiring and retaining veterans. He has won several professional awards, including the Office of the Assistant Secretary of Defense's Above and Beyond Award and the DOD Distinguished Civilian Service Award.

Before his retirement in July 2020, John Wagner spent his career working on efforts to secure and facilitate travel, including developing the Homeland Security Department’s Global Entry program. When Customs and Border Protection received a mandate in 2013 to capture biometrics on foreign travelers when they depart the United States, Wagner took it a step further, designing a path forward that would improve the entire passenger experience. Specifically, CBP built a facial biometrics matching service that can verify a traveler’s identity not just at departure but at check-in, bag drop and Transportation Security Administration checkpoints. Wagner worked tirelessly to engage with airlines and airports and strengthened CBP's partnership with TSA to highlight the benefits of facial biometrics to facilitate travel. He emphasized the value of working together to create a best-in-class system that is secure, straightforward and efficient while protecting the privacy of travelers. CBP is leading the way to implement facial biometrics through public-private partnerships with the air travel industry and has processed over 43 million travelers who have used their face to confirm their identity when document checks are required. Travelers can now participate in biometric boarding at select gates at 27 airports and 18 arrival locations in the United States. As with any new technology, there were questions about privacy and how data is managed in the facial biometric process. Wagner addressed those concerns directly, inviting privacy advocates to CBP for several meetings to engage in an open dialogue.

In 2014, more than 20% of the 60,000 patients at Veterans Affairs Medical Center Memphis were prescribed an opioid, and 9.5% were on an opioid and a benzodiazepine. In July 2017, only 13% of this population had been prescribed naloxone, a potentially life-saving antidote. By the beginning of fiscal 2019, the Opioid Safety Initiative spearheaded by Dr. Gail Berntson had reduced the percentage of patients on opioids by over 60%, and the percentage on opioids and benzodiazepines by 95%. By January 2019, the percentage prescribed naloxone had nearly doubled. Berntson showed how the efforts of one individual can make a difference in addressing a pervasive problem. She has worked tirelessly on this project since becoming deputy chief of staff at VAMC Memphis. A longtime member of the facility’s Medication Use Committee, Berntson engaged stakeholders such as medical center leaders, congressional liaison offices and patient advocates. In addition to this work, Berntson has been deeply committed to and involved in the home care of the most at-risk veterans in the 53-county area served by VAMC Memphis. In recognition of her efforts on the Opioid Safety Initiative and the naloxone program, Berntson and her team received the 2018 Veterans Health Administration Undersecretary for Health Excellence in Pharmacy Practice Award.